What is the procedure and policy for withdrawing a student from a camp, and are refunds available?

In the event that you need to cancel your student’s enrollment in a camp, a refund is available under specific conditions.

Registration, Withdrawal, & Reimbursement Policy:

• Payment for camp is due in full at the time of registration.
• Cancellations made more than 30 days prior to camp, will receive a refund for the cost of the camp minus a $50 processing fee.
• Cancellations made within 30 days of a camp’s start date are only eligible for a refund of 50% of the camp cost. All reimbursements, minus the processing/cancellation fee, will be refunded in the form payment was initially received.
• ROOTS reserves the right to cancel any camp that does not meet the minimum enrollment requirements. Any and all decisions to cancel a camp will be made no less than 2 weeks prior to the camp’s start date and a full refund will be issued.

To request a refund, please reach out to us at either music@rootsacademy.com or dance@rootsacademy.com, depending on the type of camp your student is enrolled in. We are happy to assist you through the refund process.