Withdrawing from your music lessons is simple. However, in the event that there is something we can do make it possible for you to continue or improve your experience, we’d love an opportunity to hear from you before you proceed. Please don’t hesitate to call (615) 804-1177 or email (music@rootsacademy.com).
Withdrawal Policy
- All forms must be submitted by the 15th of the month to withdraw at the end of that month (ie: to withdraw at the end of May, your form must be submitted by April 15th). Any forms received after the 15th will be committed through the remainder of the next billing cycle.
- Once the student withdrawal form has been submitted, the student will still be allowed to attend any remaining lessons that have been paid in full, with all future lessons (following the end of the current billing cycle) being removed from the schedule and all future billing stopped.
- There are no refunds or credits for any lessons a student chooses to not attend following the successful submission of the student withdrawal form.
- Withdrawals will not be processed fully until all past due balances have been reconciled on a family account.
- Any make-up credits remaining on account will be forfeited.
Withdrawals Near Holiday Breaks/ Studio Closures:
- There are no refunds or prorations offered for music lessons or classes that fall on holiday breaks. These holiday weeks are accounted for already in the tuition rate, which is based on an annual total that is paid at a consistent rate each month regardless of the number of weeks in a month or holidays included.
- If your withdrawal falls near a holiday break or closure, your student is only eligible for lessons outside of that holiday break or closure.
Re-enrollment:
- Students are welcome back to ROOTS at anytime!
- Please keep in mind, if you decide to fully withdraw from music lesson enrollment, a $50 re-enrollment fee will be due upon registration.
- If you know you’d like to return to lessons, you can avoid a re-enrollment fee by going on a 30 or 60 day hold. Learn more about Music Lesson Holds here.
Please note: Submitting this form will completely withdraw your student(s) from enrollment. If you’re needing to skip just one lesson, please email music@rootsacademy.com or call (615) 804-1177.